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G360TechExpressEstimated Costs

Estimated Costs

GET/api/v1/tickets/estimatedCosts/externalTechExpress

Returns estimated costs for a ticket based on service type, account, and dispatch schedule.

Auth Scope
urn:grt:techexpress
Content-Type
application/json
Rate Limit
60 req/min

Headers

HeaderValue
AuthorizationBearer access-token

Query Parameters

ParameterTypeRequiredDescription
service_typestringYesThe type of service being requested for the ticket. Must be one of the predefined service types from the List of Service Options
dispatch_startdatetimeYesThe scheduled start date and time for the service at this location. Should be in ISO 8601 format (YYYY-MM-DDTHH:MM:SS)
dispatch_enddatetimeYesThe scheduled end date and time for the service at this location. Validation: Must occur after dispatch_start and on the same calendar day as dispatch_start. Note: if hard start is required, dispatch_end should be the same as dispatch_start. Should be in ISO 8601 format (YYYY-MM-DDTHH:MM:SS)
account_idintegerYesA unique numerical identifier for the associated account
granted_tenant_macnumstringNoThe company macnum on whose behalf the action is performed

Response

Success Response (200 OK)

Response Fields

FieldTypeDescription
dispatch_fee_dollarsfloatThe specific fee charged for dispatch services
hoursintegerThe total number of hours incurred or estimated for the service or task
misc_fee_dollarsfloatAny additional, miscellaneous fees applied
rate_per_hourfloatThe hourly rate charged for the service
totalfloatThe grand total cost, which is typically the sum of all applicable fees and hourly charges

Code Examples

Errors

HTTP StatusError DescriptionResolution
400Bad RequestReview the error response body for specific validation errors. Common issues: missing required parameters, invalid service_type (must be from the List of Service Options), invalid date format, or dispatch_end not occurring after dispatch_start or on the same calendar day.
401Authentication FailedVerify your access token is valid and included in the Authorization header with the "Bearer " prefix.
403Permission DeniedYour access token does not have the required scope (urn:grt:techexpress). Contact your administrator to request the appropriate permissions.
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